Using Your Own Nameservers

If you bought your domain through Landingsite, Landingsite answers DNS for it by default. You can hand that job to your own DNS provider — Cloudflare, your host, or anywhere else — without transferring the domain registration away.

This is the right choice when you want full DNS control but are happy for Landingsite to stay the registrar and keep handling renewals. If you want a different company to hold the registration itself, see Domain Transfers instead.

Caution

Changing nameservers means Landingsite stops answering DNS for the domain entirely. Every record in our zone stops being used, including your MX records. If your new provider does not already have matching records, your email will stop working. Set the records up at the new provider first.

Before You Start

The domain must be disconnected from any Landingsite website. While a website is connected, Landingsite needs to answer DNS for it, so the change is refused.

If your website is currently live on this domain and you want it to stay live, do not change nameservers. Point your website at Landingsite instead — see DNS Setup.

These controls only appear for domains registered through Landingsite, and are not available for subdomains. A domain you bought elsewhere already has its nameservers under your control at that registrar.

Setting Your Own Nameservers

1. Set up your DNS records — website records, MX records for email, and anything else — at your new DNS provider first.
2. Disconnect the domain from its Landingsite website, if one is connected.
3. Go to your domain’s page in the dashboard and open the Transfer tab.
4. In the Nameservers section, enter 2 to 4 nameservers from your DNS provider. The first two are required.
5. Click Use these nameservers.
6. Read the warning, type change dns to confirm, and continue.

We set the nameservers at the registrar and stop answering DNS for the domain. Changes can take a few hours to spread, and up to 24 to 48 hours to propagate fully.

After the change, the domain’s status in Landingsite shows as not pointed at us. That is expected — it reflects reality, not a problem to fix.

Your DNS records in the Landingsite zone are not deleted, but nothing uses them while your own nameservers are in charge. The domain settings page will tell you this rather than pretending the record editor still has an effect.

Switching Back

Click Restore Landingsite nameservers on the same Transfer tab and confirm.

The domain points back at Landingsite’s nameservers, we start answering DNS for it again, and the records at your previous provider stop being used. This can take a few hours to spread. Once it does, the domain goes back through normal verification and you can connect it to a website again.

Renewals and Billing

Changing nameservers does not change anything about billing or ownership:

• Landingsite is still the registrar and still renews the domain.
• Your domain renewal subscription continues as normal.
• Renewing does not reset your nameservers — your own nameservers stay in place across a renewal.

Common Questions

Can I use just one nameserver? No. Enter at least two. Almost every DNS provider gives you two or more.

Can I mix Landingsite nameservers with another provider’s? No. Mixing them leaves DNS answering inconsistently depending on which nameserver gets asked. Use one provider or the other. If you enter only Landingsite’s nameservers, use Restore Landingsite nameservers instead.

My registrar rejected the change. We show you the registrar’s own reason. The most common causes are a typo in a nameserver hostname or a lock on the domain from a recent transfer or contact change.

My website went offline. Changing nameservers releases the Landingsite hosting setup for that domain. Either add the right records at your new DNS provider, or restore Landingsite nameservers and reconnect the website.